Dealing with Conflict
Written by Azfar
Saturday, 05 March 2011 11:05
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Program available in-house, Request a Quote

Duration:

1 Day

Program Overview:

The program helps participants to become aware of the five conflict management styles. We will also learn about the style that we use most often, the benefits of using each style, the situations in which each style is useful, and the consequences of overusing each style.

The program makes use of the Thomas-Kilmann Conflict Mode Instrument and the theory on which it is based. The program then focuses on applying the five conflict modes to the work situations of the participants.

Program Curriculum:

  1. TKI (Thomas-Kilmann Conflict Mode Instrument)

  2. The Five Conflict Handling Modes

  3. Applying the Conflict Modes

 


For more information about this service, please request a meeting with our team.

Last Updated on Tuesday, 16 August 2011 10:10